We promise to ship your items within 5 days after you make your online purchase because we know you can't wait to get your hands on the scrumptious items that you just purchased. Please expect longer delivery during holidays and weekends. Our standard flat rate shipping, which is $7.95 for US orders and $22.99 for Canada orders, typically delivers within 3 business days through USPS Priority or First Class Mail. We always insure all shipments, and will naturally provide you with the tracking number for your records.
We offer free, yes free, shipping on preorder items. Sometimes orders will have multiple designers with different delivery dates, and we typically ship once everything is in stock. If you would like your shipment split up, give us a call to make those arrangements (additional fees may apply). Please note that because we offer international designer collections, and there may be delays on the projected preorder date. We promise to do our best to communicate with you regarding shipment delays.
We want you to absolutely love the purchase you made for your little one, to the point of keepsake, but we understand that sometimes you are just not into it. So we make returns as easy and breezy as possible. First, email or call us to obtain an RA#. All U.S. returns must be postmarked within 14 days, with original labels and packaging, are eligible for full refunds (less the cost of shipping). After 14 days, all sales are final. Please note that customers are responsible for the return shipping and insurance, as we are not responsible for items lost in transit. Please allow for 5 business days for the return to be processed.
For International customers that choose an international carrier service (or a freight forwarder) separate than what is otherwise provided by us, as their means of international delivery, please note that all sales are final, and we are not responsible for items lost or damaged in transit.
All international sales (including Canada) are final.
Gift cards cannot be combined with coupons or promotional offers, however they can be used on regular price and normal sale items.